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Amidst all the wailing over the Times' experiment in forcing people to pay subscriptions for Internet newspaper content, an important fact is being lost.
The International Herald Tribune.
I have seen no announcement that the IHT is changing its policies, or changing what content it offers. (The Tribune is owned by the Times Co., which bought out The Washington Post Co.'s interest a few years ago.) Here's today's opinion front page.


Here is the situation:
Below is a typical Feedburner RSS ad, which appears in Newsreaders but not on Web pages. We'll discuss it after the flip:

UPDATE: After this was posted, Feedburner vice president-business development Rick Klau wrote the following. It is directly on point (as the lawyers say):
While I can only speak for FeedBurner, we only splice ads into feeds for publishers, on behalf of the publisher. We never splice ads in a feed that the publisher didn't ask for, make money from, or know about, ever. It's the same type of model as web advertising solutions that you use on your site, and you make most of the money.
FeedBurner is a publisher service. We only perform those services on a feed that a publisher wants us to perform, and that goes for everything, whether it's splicing ads, applying a stylesheet, or tracking statistics.
No blog site manager running our service can be unaware that their feeds have ads in them because it is impossible to get ads in your feed at FeedBurner without either directly contacting us or selecting the AdSense for Feeds program and providing us with all the details needed to splice in those ads.


Blogging let us all become commentators.
Now we can become true journalists.
Dialogue announced that it Mobile Applications Portal can now be used by news aggregators to take in any cellphone video you may want to offer, as an MMS message.
Yes, I can see the problem here as well. This is expensive stuff. It's being offered as a service to Big Media operators, who will then take stuff from ordinary Joes, probably free, and spin it.
But it is a step in the right direction.


George W. Bush's Bridge to the 19th Century has deposited us in 1881, in the era of the Spoils System.
The spoils system was instituted by Democratic President Andrew Jackson. "To the victor goes the spoils" meant that every government job belonged to the party in power. Postmasters, and port managers (big jobs in those days) were all political hacks.
The movement against the spoils system was led by a Republican named James A. Garfield. He was elected President in 1880 alongside a representative of that system, Chester Alan Arthur, former port commissioner for New York. He wasn't a perfect vessel for reform, but he moved in that direction.
The picture illustrates what happened next. Garfield was shot, killed, by Charles J. Guiteau, a "frustrated office seeker," in other words, a party hack who was upset that Garfield wanted to bring competence to government. (Guiteau, in fact had visions of becoming Ambassador to France.)


This week's issue of my free weekly newsletter, A-Clue.Com, dealt with journalism. (Subscribe here.)
Specifically, I'm looking at the impact of Google Maps on our business, and how we practice journalism, as well as how we deliver it to readers. (Speaking of which, Google has satellite imagery of New Orleans taken at 10 AM on August 31 available here.)
Talk about shock and awe...)
There's a saying that bloggers are journalists who won't make a five-minute phone call, while journalists are bloggers who won't spend five minutes on Google.
Both views have something to them, although I'd say that Google keeps getting better, while the phone doesn't.
But there's a bigger secret neither side tells you.
We seldom leave our desks.
Continue reading "This Week's Clue: Journalism With Google Maps"


A Great City must be evacuated. Then it must be rebuilt.
After the people are gone -- all the people -- the logistics of what must happen in New Orleans next are daunting. We're talking about debriding America's gaping wound and rebuilding a kidney on a massive scale:
It's the biggest civil engineering job ever attempted.
Continue reading "Logistics of New Orleans' Kidney Transplant"


NOTE: I have been, and will be, criticized for "politicizing" the naton's worst-ever natural disaster. But knowing how something happened, what made it worse, how it can be made better and how it might be prevented is the only way I know to make sense of things which are otherwise beyond comprehension. My prayers to all.
Everyone knows 9/11 was a turning point. (Picture from Tales from the Teapot.)
It changed attitudes irrevocably, in ways we're still trying to deal with four years on.
Hurricane Katrina is another turning point, a different turning point, and a much, much bigger event.
The terrorists destroyed two buildings, and the center of a city. Katrina destroyed multiple cities -- Slidell, Gulfport, Biloxi, New Orleans.
We knew after 9/11 it could happen again. Know this after Katrina. It WILL happen again, and again, and again.
The civilizing process of the 20th century, with its oil-driven economy, is now driving the global environment off a cliff. Most of the world knew this before Katrina. Now even Mississippi knows this.
And this will change us.
One of the most maddening aspects of the Katrina coverage, for me, has been MSNBC's continued emphasis on the Casinos as the engines of the Gulf Coast economy. We drive through that area every vacation, and I have taken to calling Mississippi "Pottersville," the town Bedford Falls became in the nighbmare sequence of "It's a Wonderful Life." And Louisiana has made itself into West Pottersville.
I'm not talking about sin here. I'm talking about depending on something that's artificial, fake, phony, as the basis of an economy. Pretending that you'll get rich off others' sin, that the residue won't touch you, and you can then say "screw you" to the needs of the poor, to education, to your fellow man, to the real world, that always fails in time.
It is time for an attitude adjustment.


There's a chain of bookstores in South Georgia that hold a secret.
I discovered it on the way back from a convention in Orlando one day, desperate for some present to give my book-loving wife.
Stacked floor-to-ceiling in these stores are "best-sellers," nearly every "big" title from a right-wing hack delivered over the last decade or more. There's Laura Bush's autobiography, alongside the Swift Boat attack on John Kerry and titles from the whole Fox News pantheon. There are right-wing preachers, firebreathers, and a ton of get-rich-quick books by folks who, if they really knew that much, would have gotten rich some other way.
I think about those stores whenever I see "books" like Kevin Trudeau's Natural Cures or Neal Boortz' Fair Tax Book topping things like The New York Times best-seller list, week-after-week.
Do you know anyone reading this dreck? You might not.


The next U.S. recession will start in earnest on October 17. (If it hasn't already.)
That's the day the new bankruptcy law kicks-in, and credit card banks get hit by a double-whammy of their own creation. (Illustration is from Howstuffworks.) Be careful of what you ask for, because you just might get it:
How can this be bad for banks, who after all pushed for the legislation?


Mark Glaser has an OJR piece up about Cook's Illustrated, which has drawn 80,000 paid subscribers.
Glaser credits "cross-promotion and deep research" with the site's financial success.
The truth is simpler, and comes in one word -- credibility. Glaser sums it up this way, "the Consumer Reports of food." (That's publisher Chistopher Kimball, from an appearance on CBS.)
It's an apt description. I pay for Consumer Reports online. I don't use it often, but when I face a big purchase, I get my money out. Because CR is absolutely, 100% credible. There are no ads. There are no conflicts of interest. Everything they do is about earning my trust -- mine, not any vendors -- and they succeed at that.


Cindy Sheehan has been able to demonstrate just how naked the Emperor is, and thus demonstrate the lie of Empire.
No one else could, because everyone else was afraid. Howard Dean said "we broke it, we own it." John Kerry supported it and couldn't back away from it.
This is how Democrats felt forced to respond, because they'd been stuck into a political wilderness for a generation by Vietnam. They were afraid to equate Iraq with Vietnam, fearing that political wilderness, and its chains, which bound liberalism and the cause of human rights for a generation.
Well, Cindy Sheehan broke through that fear. She lost her son. It transformed her. (It didn't transform her husband , but everyone's journey is different.)
By putting that transformation in our face, and in the face of George W. Bush, Cindy Sheehan is also making a change in us. Damn the past, damn the present, our kids are dying. Scales fall from the eyes.
There is no way at this point for the Emperor to appear clothed again, and his supporters know it.
That's why they're acting as they are toward Sheehan. It's like the crowd in the story, at first. Of course the Emperor's New Clothes are beautiful. You're just a stupid little boy. You just can't see the big picture.
Stupid. Little. Boy.
Stupid Little Boy, says Cindy Sheehan? Look at him, look at the Little Boy. Look at Casey. You call him Stupid, you call me Stupid?
Maybe we were. We were stupid because we believed in you. And look at what it's gotten us. My son is dead! And this is no fairy tale.
Continue reading "The Emperor is Naked! The Empire is a Lie!"


People often ask me what's wrong with journalism.
The answer comes down to one word -- arrogance. Even junior members of the trade think they're in a profession, whose job it is to rule on what's true and what's not, all decisions final.
Take William Beutler of The National Journal, for instance. Beutler just got a pretty amazing gig. As editor of the Hotline Blogometer he spends the day scouring the political blogosphere and tallying up the points. (He is still listed as writing The Washington Canard, but he doesn't update it often anymore. The picture is from that Web site. Beutler's a shy fella.)
It's hard work, as some in Washington might say. And mistakes will happen. Journalists complain that bloggers won't spend 5 minutes on the phone to get something right. Well, journalists won't spend 20 seconds on Google to do the same thing. And Google's improving much faster than the phone.
Anyway, Beutler's August 15 missive began by referencing Cindy Sheehan as an "alleged" gold star mother. I went ballistic. Whatever you think of Sheehan's protest, no one can argue that she is, in fact, a Gold Star Mother (all caps), this being " an organization of mothers who have lost a son or daughter in the service of our country."
After considering my e-mail for some time, Beutler made a slight change. He didn't acknowledge the mistake. He just took the alleged out. And gold star is still lower case, still in quotation marks.
Now, before you click below, get out your hankies.


There's an interesting case study up right now about what blogging does to journalism.
In simple terms, it reduces the distance. You're no longer a star. They're no longer the audience.
The example today is that of MSNBC anchor Keith Olbermann, who has been writing a blog (actually, a series of columns) for about a year now. When Peter Jennings died, Keith didn't think (like most careerists) "wow, now there's a job opening for me!" He was genuinely moved.
Then he looked for the hidden lesson -- smoking. Olbermann was once a smoker, and it gave him a tumor. Fortunately the tumor was benign. So he blogged about it. And given that the non-distancing becomes a habit to one who enters the blogosphere, he talked about it on his show as well.


SMS.Ac is hoping for a PR boost from a press release offering a cellular customer bill of rights. (The release went out over the signature of CEO Michael Pousti, right. from sms-report.com.)
But this had many of us falling out of our chairs laughing. As Oliver Starr of the Mobile Weblog notes (and my experience is identical) the business of SMS.AC is built on spam.
Here's Oliver's charge:
This is a company about which DOZENS of websites have multitudes of individuals complaining of things such as spamming everyone in their personal address books, which they exposed to SMS.ac during what can only be described as a deliberately deceptive sign-up process where unsuspecting people, many of them young or speaking English as a second or third language unwittingly provide the username and password to their primary email accounts, thus making it possible for SMS.ac to scour their friends and family member's addresses and solicit them with messages that look as if they come not from SMS.ac directly but from the known individual that subscribed to the service.


Om Malik's pointing to Robert Scoble's friends hammering Andrew Orlowski over the IE7 beta got me thinking about blogging social structures. (The image is from the archives of Johnstown, New York's Colonial Little Theater.)
It's becoming gang warfare, done on a psychological level.
Every top blogger has a gang of toadie blogs that will do its bidding. I got a little taste of that with the Ev Williams mistake (not that I didn't deserve the hammering) When a top blogger identifies a target for ridicule, others can jump in like wolves.
It works the other way, too. When an individual becomes a target a mob of bloggers may take them down, unled. This is what happened to Dan Rather. The story about Bush being a chickenhawk was sound. There was a problem on one of the sources. But a mob of bloggers brought him down, and now they celebrate this, daily.


News that Armstrong Williams is making a comeback, that he is back on the air (that he hardly ever left), leaves a nagging question in my mind.
What do you got to do to get fired around here?
The question is serious. Unless we have a way of getting rid of those who violate some ethical standard, why should anyone believe any of us? Why have any standards if we can't get rid of violators?
For those who don't know, Williams got caught in January taking bribes from the Bush Administration for touting its education policies. Yet the next month, WWRL in New York put him back on the air, in afternoon drive. Now he's got a book coming out, one which calls liberals like myself racists.
If being a racist means hating crooks who happen to be black, I'm a racist. (It doesn't mean that, so Armstrong, take your black skin outta my face.) Armstrong Williams is a crook, corrupt. He should be on an unemployment line alongside Jayson Blair and hundreds of others -- of every color -- who can't be trusted. Yet he's heard loud and clear while honest men (and women) aren't. Including honest black, male conservatives, many with great speaking voices and stories to tell. Just look around the blogosphere for five minutes if you don't believe me.
Williams tells The Hill that he's "changed," that he doesn't harrangue Democrats anymore.
But that wasn't the point of the scandal. It's like a bank robber telling me he doesn't beat his wife anymore. It's irrelevant.
Armstrong Williams put himself out as a journalist, as an independent voice, when in fact he was in the pay of the government. That was the scandal. That remains a scandal.
But there is no way to fire people who violate even such basic ethical precepts anymore. If nothing else, he could go out and blog -- make big bucks like Andrew Sullivan. Who'd know? Who'd care?
Continue reading "What's a Brother Gotta Do (to get fired around here?)"


A lot has been written about identity theft, data leaks and how to fix them. A lot has been written about identity technology, and how all of it is bad.
But the bottom line is simpler. Our identification system is broken.
It's no longer a question of this system or some other system. There is no system.
What that means, in real terms, if your own identity hangs by a thread, a very thin thread that can break anywhere, and leave you an un-person.
Like me.


Rebecca McKimmon (left, from her blog) took a shot at Cisco's China policy recently, confirming through a spokesman that the company does indeed cooperate with the government.
This is not news. So does nearly every other U.S. tech company.
The U.S. policy is, and has been, full engagement with China. This has already hurt Cisco. Back in the 1990s one of the prices for getting into the market was to share technology. Cisco did so, and a few years later Huawei, a Chinese company, had routers and bridges very similar to Cisco's old stuff, along with most of the Asian market (thanks to lower prices).
McKimmon's point now is that China Cisco is cooperating with the worst excesses of the China government, which is seeking to have both the world's best Internet technology and full control over what people do with it.
That is a good point, but I don't think you don't go after Cisco to make it.


That headline could have been written about me. (But let's see if I can't make it up to you right now.)
It's the oldest dodge in the blogging world. You call another reporter lazy in order to cover up the fact you haven't looked at a story.
The usually-reliable Rafat Ali (right) did just that this week in his PaidContent, calling out The Guardian's Emily Bell for her skeptical take on Rupert Murdoch's $580 purchase of Intermix.
Just how lazy is that? Click below and find out.


Adam Penenberg channels IDC IDG head Pat Kenealy (left, by Jay Sandred) on another of those occasional "you're going to have to pay for Web content someday" pieces we see every so often.
Well, he's right. But he's also wrong.
He's right because there's already some Web content people do pay for. Dow Jones loses reach and influence, but does make money selling online subscriptions. Lexis-Nexis and Dialog haven't gone free with the dawn of the Web. Last time I checked iTunes was selling songs online, at a profit.
He's wrong because he insists that "micro-payment technology" will stimulate the growth of pay-for-play content. We've been hearing that one for 10 years now, and it's as wrong now as it was in 1995.
There's already a micro-payment program in place. A very successful one.


Conservatives have long complained the press is biased against them. Lately liberals have taken up the same cry.
Now technologists have the right to call out the media as well. When an organization that claims to be totally dedicated to the search for objective truth, like the Associated Press, starts slipping bias into its tech coverage, watch out.
I first saw the story, and headline, in the Rocky Mountain News. Opera has placed BitTorrent support directly into its browser, hoping that will help it pick up market share against Firefox and Explorer.
But the headline? Piracy tool turns legit. And the text was no better. " The Opera Web browser will soon support a file-transfer tool commonly associated with online movie piracy."
Excuse me, AP, but bull-cookies. BitTorrent is not Kazaa. It's a technology. There's no business there. Blaming BitTorrent for piracy is like blaming FTP or SMTP or even HTTP for piracy, because you can move copyrighted files. You can move copyrighted content across all Internet protocols. They are value-neutral. And the head of Opera even told you why he did this -- because it enabled the rapid distribution of Opera itself and Opera wanted such a capability widely-available.
Techdirt went ape-biscuits over this, as they should have, but never considered why the AP acted as it did.
Here's why.


That's the title of the most "popular" spam in my inbox right now, and maybe in your inbox as well.
It represents a new form of brazenness by U.S. spammers against the Net, because when you input the phone number in the message into Google you find the same message, as comment spam, attached to a host of different topics.
When you publicize a phone number like that, and get away with it, it's pretty obvious that the authorities are simply not interested in pursuing you. The CAN-SPAM act has gone from sick joke to tissue paper, a dead letter, and the entire Internet is now under attack from American spammers.
So am I.


CBS has decided to do a Web log.
It sounds stupid, but isnt necessarily. The Public Eye will be written by Vaughan Ververs, formerly editor of The Hotline, which has been drawing crowds of paying customers for The National Journal since 1992.
In its earliest incarnation the Hotline made Mike McCurry a star. McCurry was then the spokesman for candidate Bruce Babbitt, and his missives there gave Babbitt a boomlet. Later he was a Clinton press secretary. The point is there's a history of online financial success here.
The point is that Ververs, rightly or wrongly, is being given credit for some long-term success, and told to duplicate it on a larger stage, just as local anchors are often given the network gig and expected to produce big numbers.


The papers are full today with stories about "citizen journalists." (That's Will Ferrell as Anchorman Ron Burgundy to the left.)
Here's one in the Wall Street Journal. Here's one in The Washington Post. Editor and Publisher ran the official AP story. The Salt Lake Tribune copied the Chicago Tribune's coverage.
All these stories convey a common misconception. They assume this is a trend, and they assume that mainstream media will be able to dominate this new field.
Both assumptions are wrong.
In many ways this is a fad. It's a fad because, as camera phones proliferate, the volume of such pictures available is just going to become overwhelming. Making sense of what's out there, and getting rights to the good stuff, are going to be keys to success.
Also there is nothing really new here. Cable shows have been taking calls from individuals at news sites for decades. Talk radio is all about the callers. What's new here are the means the the medium, not the phenomenon.
But there's a more important point being missed in all the self-congratulation:


The search for online business models is a continuing fascination of mine at A-Clue.Com.
This week I returned to the theme, and readers of A-Clue.com got an earful. (You can get one too -- always free.)

Most online stores fail their editorial mission. (That's Joseph Pulitzer to the right, from his eponymous journalism school at Columbia University in New York.)
You may have great merchandise, you may have great service, you may have a nifty shopping cart. But if you can't bring the values of your shop floor to your Web site, you won't succeed online. Over time you may not succeed offline either.
An editorial mission replicates the value of your store online. What is your Unique Selling Proposition (USP)? For Amazon it's a database, a huge variety of merchandise. Works for Amazon, works for Wal-Mart, but it won't work for you.
In fact, Wal-Mart's failures online can be attributed to this editorial mission failure. They were unable to replicate the values of a real Wal-Mart in their online efforts. While the store looks a jumble, regular shoppers know you can actually get what you want there fairly quickly. What they should have enabled was a form of "shopping lists" that people could print-and-use at home, adapting to their own needs, then input regularly on the site, along with a delivery service.
The difference between editorial values and commercial values is that the one defines what you are, and the other puts your name in mind. If branding is to be worthwhile you must deliver the values the brand promises. That is exactly how editors think, too. What you call your reputation they call credibility.
Continue reading "This Week's Clue: Mr. Pulitzer, Tear Down This Wall!"


I believe there is a truth in any situation, which can be found through investigation.
This should not be controversial. But Ive learned that it is.


The blogosphere's quick reaction to the London strikes was driven in large part by the mass market in camera phones and video phones.
Within minutes of the bombs going off pictures and short videos began appearing online. In many the smoke from the blasts was clearly visible. Cameras worked even where phone functionality was absent, and images could be sent as soon as connections returned.
A second notable fact was the willingness, especially at the BBC, to get this footage up quickly. One amateur picture, of a double-decker bus with its top end ripped off, was the site's feature picture for most of the day. (That's the picture, above, from the BBC Web site.)


Since I was handing out royal titles last week I thought it might be fun to consider what J.D. Lasica might deserve for Darknet.
NOTE: That's the royal crown magnolia from mytho-fleurs.com. Like it? It's yours.
A long evening spent reading Lasica's book brought the title to me: King of Irony.
Remember, this is a book. Thus it is subject both to a book's business model and its rights regime.
Want a copy? $25.95 plus tax and (if you buy it online) shipping get it for you. Or wait for it to appear at your local library. Or borrow one from a friend, free. Or wait some months for it to appear in a discount bin, or a remainder lot, or a garage sale. The price you pay is a function is a function of the time you're willing to wait for it.
What can you do with this book? I typed an excerpt today by hand. The length of the excerpt, again, is a function of time, and the cost of my time to produce it, unless I want to string it out a page or two. In that case, technology might be deployed -- a scanner -- plus a few minutes with the scanner's OCR software, some cutting-and-pasting, and voila!
Want to steal some more? Production costs are going to get you. A Xerography process may give you a bound book for just a few dollars, if your order is small. An offset process costs less per book, but the order in that case must be bigger. I guarantee the printer will want to know you're a Wiley fella (or lady) before they take the order.
And we haven't even cracked the cover yet. Easy to see where Lasica's crown comes from.


The blasts that hit central London today struck a city with vast experience in dealing with terror, its aftermath, and the issues underneath it.
It also represented the first time that the blogosphere actually gave better coverage to a major event than any news organization.
UPDATE: Media outlets like the BBC and GMTV are featuring calls for photos and eyewitness accounts as part of their ongoing coverage.
London suffered a decades-long IRA bombing campaign which killed hundreds. It was able to bring many bombers to justice, and discredit their cause in the eyes of their Irish-American sponsors, before finally reaching a political settlement which, while tenuous and setback-filled, is still an ongoing process.
Each time an event like this happens, moreover, we learn more about what citizens can do to cover it, and how media can adapt to citizen journalism.
The picture above, for instance, was taken by commuter Keith Tagg and quickly posted to photo-blogging sites like Picturephone. It's not a great picture, it's certainly not professional, but it does catch the immediacy of an eyewitness. That's probably why the BBC quickly adapted it in its own photo coverage, adding a second photo of commuters moving along the tracks from Alexander Chadwick.
The BBC Online site in general scored high marks for innovation and audience participation, teaching the important lesson that most people don't want to be journalists, but to be heard, and that those who listen will win their loyalty.
David Stephenson, looking to increase his exposure as a security expert, quickly linked to several important documents, including the London Strategic Emergency Plan, which guides the city's response to such events. (Does your city have one? Great follow-up story.) And John Robb offered the real low-down on all this at Global Guerillas.
Prime Minister Tony Blair also needs to be singled out here. He understands that, in a time of crisis like this, the head of government becomes, in essence, a mayor, and needs to act like one. He left the G8 Summit but didn't cancel it, quickly convening a meeting of his emergency committee, dubbed Cobra. (The Brits are much better at naming things than Americans.)
A blog called Geepster quickly linked the blast sites to Google Maps, using their API to deliver an excellent map and RSS news feed within a few hours of the event. Flickr created a quick pool of London blast photos.
Overall the blogosphere coverage of this act was an Internet year (at least) ahead of what we saw during the winter's tsunami, let alone the Madrid 3-11 blasts of 2003. The fact this happened in London had something to do with it. So did advances in blogging technology.
The question, of course, is what can we learn from this?


Don't like fiction? I understand.
But you still need your summer reading. The season is upon us.
So might I offer you the latest from my new friend J.D. Lasica, Darknet
I've been covering the Copyright Wars for nearly a decade, and wish I had looked up from the day-to-day to try something like this book. Its subtitle is Hollywood's War Against the Digital Generation, and it covers a ton of ground.
If you're not familiar with the digital underground, or what digital editing is capable of, then Lasica's book will be a revelation to you. Even for old hands like me it's good sometimes to get it all down so you can ponder it as a whole.


For the last few months Ive been trying to help the Media Bloggers Association, mainly via e-mail.
Ive been appointed to three committees, none of which Ive been much use to. I started in publicity, moved over to membership, and Im now on ethics.
Publicity they had in hand. Membership passed over a list of prospective members, but I had no basis on which to judge them so I just approved the list. This got me interested in ethics.


We returned to the topic of e-commerce, and the effort to make money in journalism, with this week's A-Clue.Com, which went out to subscribers this morning. (You can get one too -- always free.)
The topic this week might be called the new media's old media problem, with a proposal for solving it. (I have no idea whether the book here is good or not. If someone can send me a link to sales, we'll see.)
Enjoy.
In software terms blogging and commerce are incompatible. They're two trains running on different tracks.
Bloggers aren't really thinking of making money. They may put up begging bowls, and they make take BlogAds, or put in Google AdSense, but their Achilles Heel is that, when they think of money at all, it's in Old Media terms.
Let's sell ads.
Community Networking Systems like Scoop, Slash and Drupal also share this problem. They have an advantage over blogging systems in that they can scale. They can take a lot of traffic, and a lot of users. Those users are empowered to create their own diaries, or polls, or multi-threaded comments. But again commerce is secondary, in this case even tertiary. The most successful "commercial" community sites are those, like DailyKos and Slashdot, that direct people off-site to give money or time to important causes. There is no built-in business model.


For the last few months I have had a keyword search on Newsgator covering topics of interest here, things like cellular telephony and open source. (Last call to buy the book.)
I have watched as it has gradually become worse than useless.
I'm getting nearly 500 e-mails a day on this feed, but the signal-noise ratio keeps going up. Newsgator has begun designating some of these posts as spam, but they're missing most of them, including this one.
Even some of the "editorial" hits on this list are worse than useless. Here's one. No offense to the writer but it doesn't belong in a keyword feed for cellular, despite the fact that one of the entries in this list is "I have a mobile phone."
It gets worse, but maybe I have a solution.


It should surprise no one that "professional" journalists hate Wikis and blogs.
A little history lesson shows you why. Only this one's fun. As part of your summer reading get yourself a copy of H.L. Mencken's Newspaper Days. (That's Mencken to the left.) It's his memoir of Baltimore's newspaper business around the turn of the last century.
Newspapermen at that time were lower class, hard drinking, smoking, swearing, worthless ne'er do wells. You wouldn't bring one home to mother. They hid in saloons, spun lies, spied on people, made less than the corner grocer, and were generally shiftless, lazy bums. Despite this, they considered themselves a class apart.
This last is still the case. But today's newspaper writers are either middle-class bores or upper-class twits. Those who report on Washington, write columns or work on editorials are among the most twittish. Many make more than the people they cover, especially if their faces are on television.
Blogs, wikis and the whole Internet Business Model Crisis threaten these happy homes. (Although I've got news for them -- stock analysts treat newspaper stocks like tobacco stocks and their ranks are being thinned like turkey herds in September. They'd be a dieing breed even without the Net.)
What's most galling to "professional" journalists is not the loss of jobs, or money, but their continuing loss of prestige. On the upper rungs of the ladder they're being replaced by "players" -- sports stars, lawyers, politicians, former entertainers. On the lower rungs they're being driven into poverty -- we've talked before of the corrupted tech press. And in the middle rungs you've got these blogs, wikis and the continuing problems of being treated like a mushroom. (You're in the dark and they're throwing manure on you.)
Our times are, in many ways, a mirror image of the 1890s.


John F. McMullen today posted, to Dave Farber's list, what he says is a transcript of the commencement address Steve Jobs (a college dropout) gave at Stanford yesterday. (The picture is from Stanford.)
Press reports on the speech indicate this transcript is fairly accurate.
What they fail, utterly, to do is really give you a flavor for the wisdom Jobs imparted, so I have taken the liberty, starting below, of posting the entire transcript, as offered by McMullen.
Sit back and enjoy. Assuming again that the transcript is accurate, this may be the best commencement speech ever.
Thank you. I'm honored to be with you today for your commencement
from one of the finest universities in the world. Truth be told, I
never graduated from college and this is the closest I've ever gotten
to a college graduation.
Today I want to tell you three stories from my life. That's it. No
big deal. Just three stories. The first story is about connecting the
dots.


Writing about Microsoft earlier today got me thinking more deeply about the company. (The image is from the Pioneer Theater Co., at the University of Utah.)
A decade ago Microsoft reached a tipping point. Maybe this came with its release of Windows 95. It was obvious in its obsession over destroying Netscape.
Before 1995 Microsoft was about creating capabilities for others. Since then its mission has been embracing and extending, bringing the great ideas of others into its own operating system, destroying rather than creating niches.
It all sounds like a Jon Stewart set-up. "Aw, Bill, it used to be about the world domination." But in truth, at some point, people do come to dominate their worlds.
And then it all starts to go wrong.


Due to low salaries and high turnover, journalism continues to face the problem of reporters seeing failed trends repeated, not spotting them, and repeating the same failed cliches of earlier years, mainly due to orgnaizational inertia.
Two examples.
First, from the Financial Times, a piece on Internet sites being bought by media companies, "falling prey" to them being the operative cliche. On the whole these are market losers cashing out. The buyers aren't getting much, and the story doesn't examine the track records of the sellers. There's a story here, but not the one written.
Second, we have the BBC with the idea that consumer demands drive tech developments. If the iPod were possible 20 years ago does anyone deny we would buy it?


This is a note to the nice people at the Pew Charitable Trusts.
Some of your money has gone astray. Specifically, it has gone to George Washington University for something called the Institute for Politics, Democracy and the Internet, formerly the Democracy Online Project.
GWU put a woman named Carol Darr (right, from the Center for National Policy) in charge of this group, and she has proven to be, well, not to put too fine a point on it, an idiot. Clueless, in the parlance of this blog. To be blunt about it, she is using money given for promoting democracy on the Internet in order to destroy it.


One reason I (unreasonably) went off on Jamais Cascio is because I'm sickened at how the press generally treats Always On solutions. They only see the threats to civil liberties and tend to demean the potential user base.
After Jamais (rightfully) went after me I began looking for an article illustrating this point. It didn't take long to find one. (And the picture at right is from that very story.)
Here it is. It's a piece by Thomas Ricker of EnGadget on what are some really nifty Always On applications in the medical field.
He gets it all down, the fear of "Big Brother watching you" and the outright contempt for the infants, parents and older folks who might need this stuff.
Given all the deaths from SIDS I would think parents would love a mattress that could warn you before your child dies. Given the ravages caregivers face with Alzheimers (not to mention patients), a network of motion sensors telling you when you really need to help grandma (and when you don't) sounds like a very, very good thing indeed.


The folks at CNN fell for the hype from a project called RepRap, a rapid prototyper from the University of Bath in England. (The picture is from the CNN story and shows a robot built with RepRap.)
The machine that can copy anything was their breathless headline.
Well, yes. And no.
The folks at RepRap would like you to think they've got something truly revolutionary. But they don't. The technology has been around for some time. You need to input a lot of files to make anything, so there's a lot of intellectual capital involved.
And here's the kicker.


My free weekly e-mail newsletter, A-Clue.com was launched in 1997 as a discussion of e-commerce.
This week I returned to the topic.
Enjoy.
The reason why publishers have no editorial budgets with the move to the Web is simple. (Image from Websitecenter.)
None engage in Deep Commerce. Instead, they still just sell ads.


We do have a values problem in this country. (The illustration is from a Mormon-oriented marketing outfit.)
Too many of us have short-term values.
I could go off on our leaders over this, but leaders need followers, so I'm going after you instead.
We see this on the Internet all the time. I think this new XXX TLD is a perfect example. It doesn't answer the question -- what's sexual and what should we do about it? Just build a ghetto and toss Jenna Jameson in there -- oh and Planned Parenthood too. Then what, Adolf?
Americans won't move toward IPv6 because we got a ton of addresses back in the day. Besides, NATs work fine, right?
It is so easy to outsource our software production, to let Taiwan and China make our chips, to do everything we can to discourage kids from getting into tech. Our kids want to win American Idol. India, meanwhile, has a reality show called "the search for India's smartest kid."
Which country do you think is going to win the future, hmmm?


Mark Glaser's best column yet for USC's Online Journalism Review is on the subject of Googlebombing. (The picture is from Kristenlandreville.)
He works off a case study on Quixtar, which has apparently hired a number of people to make sure its reputation looks stellar and critics aren't found. Yet one of those critics, Quixtarblog, is the third result I found just now, on Google, with Quixtar as my sole keyword.
So it works both ways.
Glaser identifies one of the pro-Quixtar Googlebombers as Margaret S. Ross, identifying her as a Quixtar IBO. But a few more minutes on Google would have picked up this, a Peachtree City, GA outfit called the Kamaron Institute, which she runs, that has been accused of manipulating search results for, among others, CNN. Glaser also identifies Ross as a "writer" for something called esourcenews.com, while in fact she's the registered owner of that domain.
My point here isn't to dump on Mark's work here. It's very good. I just want to make two important points:


When we count the costs of spam we usually think in terms of bandwidth, the hours spent clearing it out of our systems, and (sometimes) the cost of our anti-spam solution sets.
But there are other, uncounted costs to spam which dwarf those.
One is the loss in productivity we get from being unable to get in touch with people when we need to. On my ZDNet blog for instance I did a piece today on EFF chairman Brad Templeton (right), based on something he'd written on Dave Farber's list.
I e-mailed him as a courtesy. I had no questions. I just wanted to thank him for his wisdom and let him know I would use it.
What I wound up facing was Brad's spam filter, a double opt-in system dubbed Viking. Apparently I didn't respond quickly enough to Viking's commands, because its response to my opting-in again was to send me a second message demanding an opt-in. (All this was done with the laudable goal of proving I'm a man and not a machine.)
The bottom line. We never connected. I had a deadline, and used Brad's words. Perhaps there was no harm done.
But frequently there is harm done in these situations. I've had occasion to accidentally delete someone's note in my Mailwasher system, and then call the person in question asking for a re-send.
What if they're not in on that call? What if they sent something I needed? What if I were disagreeing with Brad in my Open Source post, or he decided after publication I was twisting his words?
The point is this sort of thing happens every day. People can't be reached in the way e-mail promised they would be, due to spam. This raises the cost of doing business for everyone, and the mistakes that result can be catastrophic -- to people, to companies, to relationships.
Now, in honor of the man formerly known as Deep Throat, I'm going to offer yet-another anti-spam solution.


Now that Woodward and Bernstein have confirmed Mark Felt was their source Deep Throat...
Coincidence?
Continue reading "Stupid, Slathering Deep Throat Instapunditry"


Here's something you probably already knew.
National business magazines are deader than Mr. Pinstripe Suit.
Actually I added the word "national" to the sentence above. The New York Times failed to. Because local business newspapers are doing just fine thank you very much. The Times, as usual, has about half the story.
National magazines are out of favor because (ironically) they never created a real business proposition for the advertiser. Look at the ads. They're all corporate self-congratulation. Where's the business in that? It doesn't exist.
Beyond that Forbes, Fortune and Business Week mainly existed to tout stocks and stock touters. The collapse of the dot-bomb meant bad news for both, and in fact the Dow Jones has yet to match its pre-bust high. (The NASDAQ remains at about 40% of that high.) Fast Company, Red Herring and their ilk had an even weaker business case -- they pre-touted what vulture capitalists pushed.
But like I said, this is just half the story.


Chris Anderson's blog, The Long Tail , is a "public diary on the way to a book" about the economic impact of mass customization.
As the graph shows, the phenomenon is familiar to anyone who blogs, and the challenge is to find a way to profit from it.
Stuff on the left side of the curve has business models. Stuff in the middle is struggling for a business model. Stuff on the right has no business model.
As you can see by looking at the endorsements on the left side of Anderson's blog, the Digirati are reacting like Anderson just discovered fire. And the Long Tail is no less obvious.
What's non-trivial is finding a way to profit from these atomized markets.
Google does it. TiVo does it (sometimes). But must those who profit from the "market of one" all be scaled? What about the creators? And what are the consequences of that?
What we've seen in the market, since the rise of the Internet, is an increasingly-shorter tail. Middle market books don't sell. Independent movies are having more trouble getting produced, not less. Musicians who used to live decent lives on record company contracts find today they can't get a sniff.


I've been a professional writer for over 25 years now. And what is most striking about the last few years, besides the rise of open source and blogging, is the rise of forced amateurism.
I've written about this before regarding Fuat Kircaali. He has built a fortune on the backs of unpaid labor. (No, that's not Fuat to the right, it's St. Martin and the Beggar, by El Greco, from iBiblio.com.)
He's not alone. Far from it, in fact. Three years into a supposed tech recovery and most of the offers I'm getting, still, are for "exposure" or "contacts," not dollars. Even those publishers who do profess to pay something, such as Newsfactor, in fact pay very little. Professional tech journalism, the field I've been part of for 20 years, is circling the drain.
The same is increasingly true of professional software development. The rise of open source disguises a disquieting fact. Many programmers today can't get work, and salaries are down. Most commentary is to the effect that programmers should "get over it." No wonder fewer want to be in the profession. I notice that CEO and sales pay rates in that industry aren't falling.
The fact is that trends designed to liberate this business, so far, are succeeding only in impoverishing the people in it. I've said this before, but the problem here is one of business models.